Some Frequently Asked Questions...
Q: How can I be assured that an item is authentic?
A: MovieMania pride themselves in conducting significant research on every item which we offer for sale. What makes us stand out from the crowd is that we ensure that all of our item's are backed by studio or crew member originated provenance in addition to our own unique certificate of authenticity. Why should somebody authenticate a prop when they had no involvement in the production of the film? Our focus lies in those in the industry who worked on the production and the companies who managed and created the items we offer for sale. By working closely with such ensures that our authentication process is robust and that we can offer sound provenance. This usually conists of a type-written letters from crew members, set polaroids, annotated notes, production tags, & call sheets.. Our primary goal is that if we cannot provide evidence that the item was used in the film, we will not acquire it ourselves.
Our Lifetime Money Back Guarantee
We strive to ensure that all of our memorabilia accompanies the most accurate provenance. In addition to this assurance, we include our Lifetime Money Back Guarantee; a document issued by MovieMania, for that added peace of mind. This document endorses, that should the purchased item become questionable within the lifetime of MovieMania, we would be obliged to investigate the matter to your satisfaction or issue a full refund at our discretion.
Q: Can I find you on Social Media?
A: Yes! We love sharing our latest acquisitions on Social Media to almost 16,000 avid film fans like you! You can find us by visiting the Social Media links at the bottom of the homepage. We regularly post on Instagram & TikTok (our TikTok account is @moviemaniaonline), & as a follower you can often be the first to find out about the events we’ll be exhibiting at throughout the year.
Copyright and Registered Trademarks
In some cases, we are prohibited from displaying imagery, where, for example, a studio would not agree to grant permission for a specific title or franchise. We take adherence to Copyright law very seriously and refrain from violating it in the first instance.
Q: How do you acquire your items?
A: MovieMania currently work with more than 90 Production Companies, 25 film studios and 34 visual and special effects companies accross the world. These contacts are growing every month and by working directly with them we can offer fully authenticated memorabilia to our customers. We also work with retired and freelance professionals in the film industry whose credits include a variety of blockbuster and oscar winning titles.
Q: What Payment Methods do you Accept?
We accept Visa, Mastercard, American Express & process these payments securely via an encrypted merchant platform. For UK residents we also accept Cheques & Postal Orders made payable to 'MovieMania', or by bank transfer. If paying by bank transfer please contact us for details or follow the instructions at checkout.
Q: Do you have a newsletter to inform collectors of new items?
A: Yes. We have a monthly newsletter which details new items added to the website and also includes features and interviews from the world of movie prop collecting. To subscribe to our newsletter simply fill in the contact form; the link to which can be found at the bottom of the screen.
Q: I am looking for a particular item from a particular movie. How do I search for it on your website?
A: As well as browsing our extensive range of memorabilia, you may use our Search Facility, which allows collectors and enthusiasts to search for the items from their favourite movie. Simply choose the Search link located in the main menu at the top of each screen, enter your movie title or prop name and obtain the results.
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